Managerial and Executive Development

The Managerial and Executive Development Program is designed to enhance managerial effectiveness through self-awareness and awareness of others. Individuals are encouraged to conduct a personal assessment of how they became the person they are today; how the current way of operating enhances and / or undermines their professional effectiveness.

Confidence as a leader is increased, allowing the client to build on strengths, recognize weakness and increase motivation and ability to achieve personal goals.

1.	Managing Through Leadership The ability to manage and lead are two distinct functions that simultaneously overlap during the course of any organisation.  Understanding the distinction and placement of both roles, will enhance your efforts to successfully motivate your staff and achieve your organisational goals and objectives.
2.	Advanced Negotiation Skills This advanced negotiation skills training course is designed for experienced negotiators who are looking to develop advanced negotiation skills in the more complex and challenging aspects of the negotiation process.
3.	Customer Relationship Management CRM stands for Customer Relationship Management. It is a process or methodology used to learn more about customers' needs and behaviors in order to develop stronger relationships with them. CRM helps businesses use technology and human resources to gain insight into the behavior of customers and the value of those customers.
4.	Strategic Planning for Organizational Success The essence of management includes the ability to plan. As you work your way up the organization, planning moves from operational to strategic. Strategic Planning is one of the principal responsibilities of upper-level management. Once management decides on the Strategic Plan, lower-level managers implement the Strategic Plan through an Operating Plan.
5.	The Secret to Successful Change Management Today, teams and organizations face rapid change like never before. Globalization has increased the markets and opportunities for more growth and revenue. However, increasingly diverse markets have a wide variety of needs and expectations that must be understood if they are to become strong customers and collaborators.
6.	Conflict Management Conflict is the outcome of poor communication and perceptional skills in individuals. This learning session will help you manage & respond to conflict more effectively, and reduce the negative outcomes associated with it, such as frustration, tension and stress which can affect your outcomes tremendously.
7.	Result Driven Communication The fundamentals of efficient and effective working are, next to excellent control of data currents, planning and prioritizing, being able to communicate your goals clearly. Communication is an essential factor in the success for yourself and your company. In the “Result Driven Communication” programme we examine the fundamentals of mentioned competencies. We explore your perceptions of your current mode of communication.