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Monday 17 June 2013

Managerial and Executive Development

The Managerial and Executive Development Program is designed to enhance managerial effectiveness through self-awareness and awareness of others. Individuals are encouraged to conduct a personal assessment of how they became the person they are today; how the current way of operating enhances and / or undermines their professional effectiveness.

Confidence as a leader is increased, allowing the client to build on strengths, recognize weakness and increase motivation and ability to achieve personal goals.

Managing Through Leadership
The ability to manage and lead are two distinct functions that
simultaneously overlap during the course of any organisation. 
Understanding the distinction and placement of both roles, will
enhance your efforts to successfully motivate your staff and achieve
your organisational goals and objectives.
Advanced Negotiation Skills
This advanced negotiation skills training course is designed for
experienced negotiators who are looking to develop advanced
negotiation skills in the more complex and challenging aspects of the
negotiation process.
Customer Relationship Management
CRM stands for Customer Relationship Management. It is a process
or methodology used to learn more about customers' needs and
behaviors in order to develop stronger relationships with them. CRM
helps businesses use technology and human resources to gain
insight into the behavior of customers and the value of those
Strategic Planning for Organizational Success
The essence of management includes the ability to plan. As you work
your way up the organization, planning moves from operational to
strategic. Strategic Planning is one of the principal responsibilities of
upper-level management. Once management decides on the
Strategic Plan, lower-level managers implement the Strategic Plan
through an Operating Plan.
The Secret to Successful Change Management
Today, teams and organizations face rapid change like never before.
Globalization has increased the markets and opportunities for more
growth and revenue. However, increasingly diverse markets have a
wide variety of needs and expectations that must be understood if
they are to become strong customers and collaborators.
Conflict Management
Conflict is the outcome of poor communication and perceptional
skills in individuals. This learning session will help you manage &
respond to conflict more effectively, and reduce the negative
outcomes associated with it, such as frustration, tension and stress
which can affect your outcomes tremendously.
Result Driven Communication
The fundamentals of efficient and effective working are, next to
excellent control of data currents, planning and prioritizing, being able
to communicate your goals clearly. Communication is an essential
factor in the success for yourself and your company. In the “Result
Driven Communication” programme we examine the fundamentals of
mentioned competencies. We explore your perceptions of your
current mode of communication.,d.c2E

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